Phone 805.462.8410 ~ FAX: 805.466.0396

CIAUtility
Service Release 3

12/20/2000

Situation:  The "Fatal Error: Exception code =C0000005" along with reference to "newpath.line 0"

If the error you received appears without both of these two factors, please contact our technical support for our full assistants in a obtaining a solution for you. 

Cause: Memory overrun in due to the number of Dated Directories (AKA 'GRIND Directories')   
Status:  Resolved
Solution: Apply the most recent patch file, available at CIAUtil Updates locate the patch file listed at the bottom of this page. 
It will look like CIAUTIL(#.##.###)Patch.exe.
Comments: The number of Dated Directories (AKA 'GRIND Directories') stored in an active Aloha directory tree, should be a realistic number. Most users only need to retain 30 to 90 most recent days, and archive the remainder.

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